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1Z1-465 PDF DEMO:

QUESTION NO: 1
Identify the seven data types that are available as custom fields.
A. Date/Time
B. Text Field
C. Currency
D. Yes/No
E. Date Field
F. Menu
G. Integer
H. Float
I. Text Area
J. Multi Select Menu
Answer: A,B,C,D,E,G,H

QUESTION NO: 2
Your customer has requested their salesman to update record in this custom object.
What two settings in the "Salesmen" profile have to be updated to allow them access?
A. Custom Objects Tab: select the update check box for package Name "CO" and object name
"Salesmen"
B. Service Tab: select the Add/Edit check box for incidents.
C. Add a workspace for the Salesmen custom object.
D. Custom Objects Tab: select the Read check box for package Name "CO" and object Name
"Salesman".
E. Sales Tab: select the Edit check box opportunities.
F. Contacts Tab: Select the Edit check box for Sales.
G. Update the workspace for Opportunities.
Answer: A,C

QUESTION NO: 3
Your customer has performed a search on the knowledgebase and has stated that they are getting strange results. Every time they search for the word "widget" the correct answer appears as the 10th answer on the search results and not at the top of the first page.
How can you increase the value of the word "widget" In the knowledgebase search results?
A. Set the display position to "Fix at top."
B. Set the display position to "Place at top."
C. Assign all products and categories to the knowledgebase answer.
D. Add the search term to the keyword field of the knowledgebase answer.
Answer: D
Explanation:
Incorrect: Not B: would ensure that widget would always be at the top over every list, but the value of the word would not be affected.

QUESTION NO: 4
Identify the four guidelines that are relevant with regard to web accessibility.
A. Avoid background sound.
B. Ensure no underlined content exists.
C. Ensure color alone is not used to convey content.
D. Provide multiple methods for finding content.
E. Support increased text sizes.
F. Ensure all alternate text is unused.
Answer: A,C,D,E

QUESTION NO: 5
Your customer has asked you to create a report that shows all incidents opened within the past month.
The report should show the following columns:
-Numberofincidents opened inthepast month
-Numberofincidents opened in the pastweek
-Numberofincidents openedin the pastday
Which two functions are needed in the expressions to create the three columns?
A. IF
B. AVG
C. DECODE
D. NVL
E. SUM
Answer: A,E
Explanation:
Incorrect:
Not A:In Oracle/PLSQL, the NVL function lets you substitute a value when a null value is encountered.
Not D:DECODEcomparesexprto eachsearchvalue one by one. Ifexpris equal to asearch, then Oracle
Database returns the correspondingresult. If no match is found, then Oracle returnsdefault.
If default is omitted, then Oracle returns null.

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PDF Questions & Answers

Exam Code: 1Z1-465
Exam Name: Oracle RightNow CX Cloud Service 2012 Essentials
Updated: May 22, 2018
Total Q&As:80
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Exam Name: Oracle RightNow CX Cloud Service 2012 Essentials
Updated: May 22, 2018
Total Q&As:80
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